Questions about Sommy, answered
Questions we get asked most often, answered plainly. If yours isn't here, email support@sommy.ai and a real person will reply.
What is Sommy?
Sommy is an AI wine app that learns your individual taste and predicts whether you'll enjoy a specific bottle. It's built for people choosing something to drink, in a shop or a restaurant or at home, rather than for the trade. The whole idea is that whether a wine is good and whether you'll like it are two different questions, and only the second one is worth answering for you.
Has Sommy launched yet?
Not yet. Join the waitlist and we'll email you the day Sommy launches.
What does Sommy cost?
Sommy has two plans. The Explore plan is free, with no time limit and no card needed, so it's also how you try Sommy: there's no separate trial. The Cellar plan is $7.99 a month or $59.99 a year. You keep the price you signed up at: if the price rises it rises for new subscribers only, and an existing subscription stays at the rate it started on for as long as it stays active.
What's included on the free Explore plan?
Explore gives you Sommy Chat, your Taste Profile and food and recipe pairing, with a starting balance of credits for chat and scanning. It includes 15 label scans, 5 wine list scans, 3 recipe scans and 3 recipe imports, and food and recipe pairing keep working after your chat credits run low. The Cellar plan removes the scan limits and adds meal and shelf scans, imports from other apps, Plan a Visit, sale alerts, and a match on every wine at your store.
What devices will Sommy run on?
Sommy is launching soon on iPhone and Android. There's nothing to download yet, so join the waitlist and we'll email you the day it goes live.
How does Sommy know what I'll like?
It builds a taste profile from what you rate. Every wine you score sharpens the picture, so the recommendations get more specific the longer you use it. You don't have to describe your taste in wine language up front, because the app works it out from your actual ratings rather than from a questionnaire.
Does Sommy score wines out of 100?
No, and it won't. Sommy doesn't publish numerical ratings for wines at all. A critic's score tells you what one experienced palate thought, which is useful but isn't the same as whether the bottle suits you. Sommy answers the second question instead, as a read on fit against your own profile.
Can Sommy help me choose from a restaurant wine list?
Yes, and that's one of the moments it's built for. Sommy ranks the list against your taste and marks each wine a Great, Good or Fair match. On the free Explore plan you photograph the list, and your first 5 lists are free. On the Cellar plan, Sommy often finds the restaurant's list online on its own, and it can do the same ahead of a booking so you arrive already knowing what's worth ordering.
Can Sommy help me pick a wine at the grocery store?
Yes, at Kroger family stores in the US, including King Soopers, Ralphs, Fred Meyer and Harris Teeter. Add up to three of your stores and Sommy picks from what's actually on their shelves, with the price and, where the store shares them, the aisle and any sale. Shops is on the free Explore plan. On the Cellar plan, Sommy can also tell you when a wine you like goes on sale at your stores.
I already rate wines in another app. Do I start from scratch?
No. On the Cellar plan, Sommy imports your ratings and history from Vivino, CellarTracker and VinoCell, or from a CSV file from apps like Cork and Delectable. You export the file from the other app's website and upload it, so Sommy never needs your login there, and it understands your taste from the first session rather than after weeks of use.
Does Sommy sell wine?
No. Sommy doesn't sell wine, take a cut of what you buy, or send you to a retailer. It's there to help you choose well, which means a recommendation is never influenced by what somebody wants to move.
Can I collaborate with my friends and family?
Not yet. Group planning is on the roadmap but is not part of the initial release.
How do I cancel the Cellar plan?
Cancel in your phone's subscription settings: the App Store on iPhone, or Google Play on Android. The Manage Subscription button on Sommy's billing screen takes you there. You keep Cellar until the end of the period you've paid for, then you move to the free Explore plan. Deleting your Sommy account doesn't cancel the subscription, so cancel first.
Can I delete my account and my data?
Yes, from inside the app: open Profile and choose Delete account. It permanently removes your ratings, Taste Profile, cellar, scans and chat history, and it can't be undone. If you're on the Cellar plan, cancel your subscription first, because deleting your account doesn't stop the App Store or Google Play from billing you.
Can I request a new feature for Sommy?
Yes. Send your feature ideas through the feature request page and they will be read.
How do I get support?
Email support@sommy.ai and you will hear back directly.